Terms & Conditions

Last updated: 18 June 2026

These terms apply to the services we provide. They form the basis of our agreement with you, alongside any written quote or proposal we send. Please read them carefully. If anything is unclear, just ask before you accept a quote.

1. About us

This website and our services are provided by WOPP (wopp.co.uk), a trading name of Daniel Stoychev, currently operating as a sole trader and in the process of incorporating a UK limited company.

• Trading name: WOPP (Daniel Stoychev, sole trader — company registration in progress)
• Address: 110 Rhosddu Road, Wrexham, LL11 2NG, United Kingdom
• Email: info@wopp.co.uk
• Phone: 07591 018609

In these terms, “we”, “us” and “WOPP” mean the above; “you” means the client we are providing services to.

2. Our services

We provide web design, web development, search engine optimisation (SEO), e-commerce websites, and website hosting and maintenance. The exact services, deliverables and timescales for your project are set out in the written quote or proposal we agree with you.

3. Quotes and pricing

The prices shown on our website are “from” guide prices to help you plan. The final price for your project is confirmed in writing in your quote before any work begins. We are not currently VAT registered (we are below the VAT threshold), so no VAT is added to our prices and our prices are not subject to VAT. If this changes in future, we will tell you.

4. Payment terms

Unless your quote says otherwise, we usually ask for a deposit before starting work, with the balance due on completion and before any final files or the live site are handed over. Ongoing services (such as hosting, care plans or SEO) are billed as set out in your quote. Invoices are payable within the period stated on the invoice. We may charge interest on late payments and may pause work on overdue accounts until payment is received.

5. Intellectual property

Once you have paid in full, you own the final delivered website and the content you provided to us.

• We retain ownership of any pre-existing code, tools, frameworks, libraries and techniques we used to build your project, and you receive a licence to use these as part of your website.
• Third-party assets (such as fonts, stock images or plugins) remain subject to their own licences, and you are responsible for keeping to those licences.
• Unless we agree otherwise in writing, we may feature the work we did for you in our portfolio and marketing.

6. Revisions and scope

Your quote sets out what is included, including any rounds of revisions. Work that falls outside the agreed scope (for example extra pages, new features or significant changes after sign-off) may be quoted and charged separately. We will always agree additional work with you before carrying it out.

7. Your responsibilities

To keep your project on track, you agree to provide the content, materials, approvals and access we reasonably need in good time (for example text, images, logins and feedback). Delays in providing these may affect the timescale, and we are not responsible for delays caused by late or incomplete information.

8. Warranties and liability

We will provide our services with reasonable skill and care.

• Our total liability to you for any claim connected with our services is limited to the total fees you have paid us for the work giving rise to the claim.
• We are not liable for indirect or consequential losses, or for loss of profit, revenue, data or business.
• Nothing in these terms limits or excludes any liability that cannot be limited or excluded by law — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for your statutory rights as a consumer.

9. Cancellation rights for consumers

If you are a consumer (an individual buying outside your trade, business or profession), you normally have the right to cancel within 14 days of entering into the contract, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To cancel, just email us at info@wopp.co.uk within that period.

If you ask us to start work during the 14-day cancellation period, you may lose the right to cancel once the service is fully performed, and if you cancel part-way through you must pay for the work we have already done up to that point. Businesses and other non-consumer clients do not have this statutory cancellation right.

10. Termination

Either of us may end the agreement in writing if the other seriously breaches these terms and does not put it right within a reasonable time. On termination, you must pay for all work completed and any costs we have committed to up to the date of termination.

11. Governing law

These terms and any dispute relating to them are governed by the law of England and Wales, and are subject to the non-exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms, please email info@wopp.co.uk.